Contact

NEED SUPPORT? WE'RE HERE TO HELP

If you have any questions about our collections or need assistance with your order, feel free to reach out to us via email. We aim to respond to all customer enquiries within 24 hours.

To help us handle your request more efficiently, please include your order number and the email address used at checkout.

For product enquiries, shipping updates, returns, or anything else — our team is here to support you every step of the way.

Thank you for choosing Charlotte & Lane.

QUICK LINKS

• Frequently Asked Questions (FAQ)

• Return & Refund Policy

• Shipping Policy

• Privacy Policy

• Terms of Service

• Billing Terms & Conditions

CONTACT INFORMATION

Store Name: Charlotte & Lane

Company Name: Double A Logistic

Registration Number: 95735097

Registered Business Address: Graan voor Visch 16433, 2132 XE Hoofddorp, Netherlands

Email: info@charlotteandlane.com

Phone Number: +447862601896

Contact Form: Please use the form below to send us a message.

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time – GMT/BST)

Response Time: Within 24 hours.